Frequently Asked Questions
Everything you need to know about your Kingsland Equestrian experience.
What is the typical shipping time for equestrian gear?
We aim to process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 days depending on your location and customs processing.
How do I ensure I am ordering the correct size for breeches and competition jackets?
We provide a comprehensive size guide on every product page. Since equestrian apparel requires a precise fit for performance and safety, we recommend measuring your bust, waist, and inseam and comparing them to our specific Kingsland size charts.
What is your return policy for seasonal collections?
We offer a 30-day return policy for all items in original condition with tags attached. Please note that for hygiene reasons, items such as horse bits or opened grooming products cannot be returned unless they are defective.
Are your materials sustainably sourced and durable for stable work?
Yes, Kingsland is committed to quality and sustainability. Our performance fabrics are specifically engineered to withstand the rigors of the stable environment, offering moisture-wicking, UV protection, and high-tensile strength for long-lasting wear.
Do you offer team or club discounts for bulk orders?
We love supporting the equestrian community. For bulk orders or team outfitting (such as custom embroidered jackets or saddle pads), please contact our corporate sales team at teams@kingsland.com for specialized pricing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For our European customers, we also offer Klarna for flexible 'Buy Now, Pay Later' options.